FAQ on Refund and Cancellations

1. Can I cancel my plan in case I don`t need it?
Yes, you can cancel at any time by contacting our customer support at teamsilika@gmail.com. No questions asked.

2. What happens when I cancel my plan ?
You subscription will end at the end of your billing cycle.

3. What will happen to the usage left prior to cancellation ?
You are free to use the credits you received while your plan was active. You can continue to use them for purposes covered under your plan terms.

4. What do you use for processing payments ?
We use Stripe and Paddle as our payment processor which is the most trusted and secure way to process online payments. We don`t store or process any credit card information.

5. Will I get a refund after I cancel my plan ?
If you didn`t use any credits, you will get a full refund if you cancel within 14 days of purchase. We won`t be able to offer a refund after 14 days of purchase, or in case you use any credits.